Total Quality Management (an Awareness)

 

Total Quality Management (an Awareness)

“”Quality” is a mind – set. It is strict discipline and magic in details”

The world has become conscious in the field of quality. This is an awareness program for Total Quality management in all the areas of life. Personal – Professional and Family life. To change the mindset from traditional thinking to system thinking and from Easy-to-go-approach to disciplined approach.

Contents:
  • Meaning of TQM (Total Quality Management)
  • TQM in Personal Life
  • TQM in professional life
  • TQM in family life
  • Kaizen (Continuous improvement)
  • Principles of TQM
  • Case Studies and Best Practices
  • Good Home Keeping
Methodology:
  • Audio – Visual Presentation
  • Games
  • Exercise
  • Role Plays
  • Question and Answer Sessions
Course Duration: 2 days